The Adaptation of Student Communication Satisfaction Scale into Turkish Culture
Volume 2-Issue 1
Ömer BOZTEPE
Pages: 27-33 Download Count : 2678 View Count: 2885 DOI Number 10.24331/ijere.309970 Facebook Twitter Share on Google+
Abstract:
The aim of this study was to analyze the reliability and validity of the Turkish version of Student Communication Satisfaction Scale (SCSS) (Goodboy, Martin & Bolkan, 2009). Participants were 272 students of education faculty at Sakarya University. Confirmatory factor analysis of the 24 items, one factor and the uni-dimensional scale was found (x²=1318.35, df=249, RMSEA=.126, NFI=.90, NNFI=.91, CFI=.92, IFI=.92, SRMR=.087). The Turkish version of the scale was translated and checked by 5 English experts for language validation. The final Turkish version of the scale was formed. The reliability of the scale was found .91. Overall findings demonstrated that this scale is a valid and reliable instrument for measuring students’ tendency to communication satisfaction in Turkish culture.
Keywords
- Student Satisfaction
- validity
- reliability
- confirmatory factor analysis