The Adaptation of Student Communication Satisfaction Scale into Turkish Culture

Volume 2-Issue 1
Pages: 27-33 Download Count : 2742 View Count: 2958 DOI Number 10.24331/ijere.309970 Facebook Share on Google+ Save to Zotero Save to Mendeley


The aim of this study was to analyze the reliability and validity of the Turkish version of Student Communication Satisfaction Scale (SCSS) (Goodboy, Martin & Bolkan, 2009). Participants were 272 students of education faculty at Sakarya University. Confirmatory factor analysis of the 24 items, one factor and the uni-dimensional scale was found (x²=1318.35, df=249, RMSEA=.126, NFI=.90, NNFI=.91, CFI=.92, IFI=.92, SRMR=.087). The Turkish version of the scale was translated and checked by 5 English experts for language validation. The final Turkish version of the scale was formed. The reliability of the scale was found .91. Overall findings demonstrated that this scale is a valid and reliable instrument for measuring students’ tendency to communication satisfaction in Turkish culture.


  • Student Satisfaction
  • validity
  • reliability
  • confirmatory factor analysis
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